I bought this case to replace a cheap Avery case. However, the carry strap broke after a small amount of use. Customer service was not willing to replace just the strap and wanted me to return it to the vendor I purchased it from. I love the features of the case and the protection it affords but am terribly disappointed with how customer service seemed to not have any desire to accomodate a loyal and repeat customer. I would have given it 5 stars if the strap did not break and if I was treated properly by customer service. Be prepared to get the run around if the product fails like mine did.
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