Sending a Firearm
Even the best firearms in the world occasionally need to be serviced! If you wish to ship a firearm to a Beretta Authorized Service Center, please do the following:
Send the complete firearm, including choke tubes for shotguns and magazines for pistols, rifles and carbines. We cannot perform a proper diagnosis of your problem without all of the pieces of your firearm! Please ensure that your firearm is cleared of live ammunition. Do not ship your firearm with a live round in the chamber or magazine nor any ammunition with it.
Securely package your firearm and insure it against loss, damage and theft. If you are uncertain of how to ship your firearm, please check out UPS or Federal Express to learn more on your shipping options. (If shipping a handgun, you must specify Next Day Air delivery). Do not ship your firearm in a box that bears ammunition or any other hazardous material markings.
After you have packaged your firearm, please place a letter or note in the box describing the problem with the firearm or complete this repair form. Please include the following information: Your name Return street address (no Post Office boxes - we cannot ship to them) including city, state and zip Description of the problem with your firearm and type of ammunition used Telephone number and e-mail address where we can contact you if we have questions Enclose a copy of your original sales receipt Enclose a copy of your Fed Ex or UPS shipping invoice