UPDATE ON BERETTA USA ACTIONS TO PROTECT CUSTOMERS AND EMPLOYEES DURING THE CORONAVIRUS OUTBREAK


Dear Customer,

As the coronavirus (COVID-19) situation continues to evolve, Beretta USA has taken additional measures to protect our customers and our employees.   

Our goal continues to be keeping you and our employees safe. 

With that in mind, we took the necessary initiatives to adjust our work and operations by implementing precautionary measures to increase protection of our customers and employees. We are basing our actions on the Centers for Disease Control and OSHA guidelines and recommendations regarding the steps we can take to help prevent the spread of the virus.


We have suspended business travel and implemented work from home measures wherever possible.

We have opened up gunsmithing with limited operations in Accokeek, Maryland. We are working diligently to process all of the service requests that have come over this past period of time.  Our teams are dedicated to returning your firearm with expedience and care.  We appreciate your patients as we adjust to the new operating protocol an work through the backlog of service request.

   
Our New York and Dallas Galleries are open with modified hours. Both locations are following local and state regulations which require proper face covering and social distancing measures.  Feel free to use our new appointment feature to requests a call back or book a time with a specific Gallery specialist.  Follow this link: New York or Dallas


Our factory and warehouse facilities at this point continue to operate.  For those locations we are:
 

  • Ramping up cleaning services and disinfecting all touchpoint surfaces as well as asking our employees to wash their hands thoroughly and frequently as a further precaution.
  • Implementing temperature checks and making masks and gloves mandatory for all our employees.
  • Revising processes and layouts to ensure safe distancing between employees to reduce the likelihood that COVID-19 virus might be spread.

As our customer, you may also visit our e-store for your information and shopping needs as we are ready to serve you at Beretta.com

Beretta USA has taken these precautions out of respect to our employees and you.  We will continue to closely monitor the situation and do all we can to protect you and our employees.  

We thank you for your continued patronage and support. 



Sincerely,
BERETTA USA Corp.

Francesco G. Valente
GM & COO